.concierge-launch{position:fixed;right:24px;bottom:24px;z-index:45;display:flex;align-items:center;gap:12px;border:1px solid #646b56;background:#293429;color:#fff;padding:15px 22px;border-radius:2px;box-shadow:0 7px 24px #0002;font:13px var(--sans);letter-spacing:.06em}.concierge-launch svg{width:23px;height:23px;fill:none;stroke:currentColor;stroke-width:1.2}.concierge-launch b{background:#eee8d6;color:#293429;min-width:21px;padding:2px 5px;border-radius:50%;font-size:11px}.concierge-panel{position:fixed;right:24px;bottom:96px;width:390px;max-height:calc(100dvh - 125px);height:600px;z-index:46;background:#fcfbf8;box-shadow:0 16px 70px #0003;border:1px solid #dcdfd3;display:flex;flex-direction:column}.concierge-panel[hidden],.concierge-launch b[hidden]{display:none}.concierge-panel>header{display:flex;justify-content:space-between;align-items:flex-start;background:#293429;color:#f6f5ed;padding:23px}.concierge-panel header p{font:10px/1.5 var(--sans);letter-spacing:.17em;color:#c8d1bd;margin:0 0 7px}.concierge-panel h2{font:31px/1.1 var(--serif);margin:0 0 11px}.concierge-panel header span{font-size:12px;color:#cdd5c3;line-height:1.5;display:block;max-width:270px}.concierge-panel header button{border:0;background:none;color:#eee;font-size:26px;line-height:1}.chat-messages{overflow:auto;flex:1;padding:12px 20px;min-height:90px;scroll-behavior:smooth}.chat-bubble{max-width:89%;width:fit-content;border:1px solid #e3e5db;padding:11px 14px;margin:0 auto 12px 0;background:#fff;white-space:pre-wrap;overflow-wrap:anywhere;font-size:14px;line-height:1.6}.chat-bubble.guest{margin-left:auto;margin-right:0;background:#e9ede1;border-color:#e9ede1}.chat-bubble.note{background:#fcf1d7;color:#755f25}.chat-bubble small{display:block;font-size:10px;color:#869078;margin-top:4px;white-space:normal}.chat-history{margin:0 20px 9px;border:0;background:none;color:#6e7566;text-decoration:underline;font-size:11px}.concierge-panel form{padding:12px 20px 16px;border-top:1px solid #e2e4d9;background:#f7f7f0}.chat-label{font-size:11px;color:#76836d}.concierge-panel textarea{resize:none;width:100%;font:14px/1.5 var(--sans);padding:10px;border:1px solid #d7ddcd;background:#fff;margin-top:5px}.chat-composer-bottom{display:flex;gap:10px;align-items:center;justify-content:space-between}.chat-composer-bottom>button{background:#293429;color:#fff;padding:9px 18px;border:0;font-size:12px;min-width:80px}.chat-composer-bottom>span{font-size:11px;color:#995644;line-height:1.4}.chat-privacy{font-size:10px!important;line-height:1.5;color:#89917f;margin:10px 0 0!important}.chat-privacy a{text-decoration:underline}
@media(max-width:640px){.concierge-launch{bottom:16px;right:16px;padding:13px 16px}.concierge-panel{width:calc(100% - 24px);right:12px;bottom:82px;max-height:calc(100dvh - 100px);height:590px}.concierge-panel>header{padding:19px 20px}.concierge-panel h2{font-size:28px}.consent{z-index:55}}

.concierge-panel{animation:concierge-reveal .25s ease both}.concierge-panel>header,.concierge-panel form{flex-shrink:0}.chat-messages{min-height:40px}.concierge-panel{overflow:auto;overscroll-behavior:contain}@keyframes concierge-reveal{from{opacity:0;transform:translateY(12px)}to{opacity:1;transform:translateY(0)}}
@media(max-width:640px){.concierge-panel>header{padding:15px 20px}.concierge-panel h2{font-size:25px;margin-bottom:7px}.concierge-panel textarea{font-size:16px}}
@media(prefers-reduced-motion:reduce){.concierge-panel{animation:none}}

.chat-greeting{border-radius:0 12px 12px 12px}.chat-messages{scrollbar-gutter:stable}